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Funeral services director
Administrator/Reception Crematorium

Administrator/Reception Crematorium

Service Care Solutions - Housing

Posted a day ago, valid for 5 days

Leatherhead, Surrey KT24 6TB, England

£15.66 per hour

Full Time

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Sonic Summary

The Guildford Crematorium in Godalming, Surrey is seeking a full-time Administrator with a pay rate of £15.66 per hour (LTD).
This position requires a minimum of 2 years of strong administration experience and excellent communication skills, preferably from a customer service background.
Key responsibilities include processing legal documents, handling reception duties, and liaising with various stakeholders such as coroners and funeral directors.
The role is office-based with no remote working options, and applicants must be available for a 6 to 9 month contract starting ASAP.
A basic DBS check is required, and full training will be provided to ensure the successful candidate is well-prepared for the role.

Administrator (Crematorium)Location: Guildford Crematorium, Godalming, SurreyPay: £15.66 per hour (LTD)Contract: Full-time, Office-Based | May to October (6–9 months, with possible extension to January)Hours: Mon–Thurs 8:30am–5:00pm | Fri 8:30am–4:30pmStart Date: ASAPWe are seeking a reliable and proactive Administrator to join the team at Guildford Crematorium. This is an excellent opportunity to contribute to a meaningful public service in a supportive and respectful environment. The role requires a highly organised and detail-oriented individual with strong communication and administration skills, alongside front-facing reception duties.Key Responsibilities:

Input and process legal and medical documents related to cremation bookings
Handle reception and telephone duties with professionalism and sensitivity
General office support including scanning, filing, booking appointments, and record keeping
Liaise with coroners, GPs, and funeral directors to resolve queries on paperwork and appointments
Assist with the collection of memorials, ashes, and documentation by families and funeral directors
Process and allocate finances for webcasts and tribute services

What We’re Looking For:

Strong administration experience and high accuracy in data entry
Excellent communication and interpersonal skills, ideally from a customer service background
Proficient in Microsoft Office and general IT systems
Highly organised with the ability to prioritise and take initiative
Team player who can also work independently
Conscientious with strong attention to detail
Flexible and adaptable to changing priorities
A basic DBS check is required

Additional Information:

This role is 100% office-based – remote or flexible working is not available
On-site parking is provided
Full training will be delivered through a phased approach
Applicants must be available for the full 6–9 month period
In the event of a Covid lockdown, you must be willing to continue working on site in Covid-safe conditions

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Administrator/Reception Crematorium

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Customer Service Representatives (Product Training Provided)