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Job Title: HR Project Delivery Specialist
Location: Hybrid
Contract Length: 9 - 12 months
Primary Location: Surrey
About the Role:
Our client is seeking a skilled HR Project Delivery Specialist to join their Global HR Projects Delivery Team. This pivotal role focuses on establishing and delivering HR projects across HR Operations and the broader HR function. The specialist will be instrumental in driving HR initiatives aimed at improving efficiency, reducing costs, and supporting overall business objectives.
Key Responsibilities:
- Provide project management support for various HR projects within HR Operations and broader HR teams.
- Ensure effective governance of HR projects, including reporting standards for steering committee, executive, and board meetings.
- Collaborate on communications related to HR projects, utilising common HR communication plans and activities.
- Develop selection criteria for projects requiring PMO support from the central team.
- Design a project dashboard to share updates with stakeholders, reporting on project delivery against agreed benefits.
- Create business readiness and acceptance criteria for projects.
- Offer planning support and expertise to global HR teams for strategic initiatives.
- Serve as the quality control and advisory point for projects staffed with central resources, including scope agreement, progress evaluation, and issue resolution.
- Identify and mitigate project risks to maintain alignment with desired outcomes.
- Manage projects effectively, ensuring adherence to timelines, budgets, and change management practises.
- Oversee delivery of key cyclical activities within the People Team, ensuring they meet agreed objectives, service standards, and timelines.
Ways of Working:
- Foster strong relationships with HR Business Partners (HRBPs), centres of Excellence (CoEs), and HR Operations teams to identify potential projects and determine necessary support levels.
- Provide project management capability across the organisation to enhance the delivery of large-scale HR projects.
- Collaborate with HRBPs and business leaders to promote project management capabilities and best practise methods.
- Advocate for the use of statistical methods to drive service excellence and exceed customer expectations.
- Work with Continuous Improvement specialists to identify opportunities to enhance HR services.
Required Qualifications:
- Proven experience in project management within HR, particularly in a Shared Service Centre environment.
- Knowledge of project management tools and techniques.
- Solid background in developing and implementing continuous improvement projects involving technology and processes.
- Familiarity with KPIs and data analytics.
- Extensive experience with HR processes and transactions.
Preferred Qualifications:
- Experience with HRIS applications and complementary HR software solutions.
- Understanding of HR metrics and their application in performance improvement.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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