Call handler role - Temp to Perm

Call Handler - Temp to Perm (6 Months)
Pay: 16.22 per hour (weekly pay)
Hours: Monday-Friday, 8:00am-5:00pm
Location: On-site
Contract Type: Temporary to Permanent

We are currently recruiting for an experienced and professional Call Handler to join a busy and fast-paced team. This role offers the opportunity to secure a permanent position after a successful 6-month temporary contract.

Key Responsibilities:

• Handling high volumes of incoming calls in a professional and timely manner

• Providing clear and accurate information to customers and internal teams

• Logging and maintaining call details on internal systems

• Escalating queries where appropriate

• Delivering a consistently high standard of customer service

• Meeting call handling targets and KPIs

Requirements:

• Previous call handling or customer service experience

• Excellent verbal communication and listening skills

• Strong attention to detail and accuracy

• Confident using IT systems and learning new processes

• Ability to work well under pressure in a fast-paced environment

• Professional, positive, and reliable attitude

What's on Offer:

• 16.22 per hour with weekly pay

• Monday to Friday working pattern

• Opportunity to secure a permanent position after 6 months

• Full training and support provided