Hotel Porter

Responsive Personnel are seeking a Hotel Porter to join a fantastic team in a stunning Hotel in Gloucestershire.

From meeting and greeting arrivals to assisting with luggage, supporting room service, and helping set up events, this is a dynamic and varied role that requires discretion, efficiency, and a warm, can-do attitude. As a key part of the House team, you will help set the tone for arrival, departure, and everything in between.

The annual on target earnings for this role are £34,763.3 per year based on a 42.5 hour week with a base salary and estimated annual service charge takings. This role is paid hourley, upto £15.73 per hour.

Key Responsibilities

• Welcome guests upon arrival and assist with luggage delivery to and from rooms
• Ensure smooth coordination of room service requests in collaboration with front-of-house and kitchen teams
• Support event and space set-up across the estate, maintaining high standards of presentation and timeliness
• Be present and available across the property to anticipate guest needs and assist wherever required
• Respond promptly and professionally to guest requests and internal communications
• Maintain tidiness and readiness in guest-facing areas, entrances, and outdoor spaces
• Handle guest property and estate equipment with care, discretion, and attention to detail

Key Skills and Traits

• Warm, helpful, and naturally hospitable in manner
• Physically fit and comfortable with manual handling, including luggage and event furniture
• Attentive and alert to the needs of both guests and the wider team
• A flexible team player with a calm, solutions-focused attitude
• Punctual, reliable, and presentable at all times
• Able to maintain discretion and professionalism while working in and around guest spaces
• Previous experience in a luxury hotel or guest-focused role is beneficial, though not essential