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Our client, a respected and established name in professional services with a presence in over 20 countries, is launching a brand new, state-of-the-art facility in the heart of Leeds. Dynamic and prestigious, this space is designed for collaboration, well-being, and premium client experiences.
We are seeking to recruit a proactive and personable Front of House Specialist to become the cornerstone of this superb environment. This is your chance to shape the culture of a cutting-edge workplace from the ground up.
The Role:
As the first point of contact, you will set the tone for excellence, creating a seamless and memorable experience for all staff, clients, and visitors. You will be more than a coordinator; you will be an ambassador for their brand and a central figure in the daily life of the building.
Key Responsibilities:
- Greet every guest with warmth and professionalism, managing building access and ensuring our reception is a beacon of hospitality.
- Take ownership of the booking systems for our meeting rooms and hot desks, ensuring every space is prepared, presented perfectly, and technology-ready.
- Showcase your hospitality skills by preparing and serving premium refreshments, from barista-style coffees to drinks from our bar taps.
- Provide first-line IT and AV support for meetings and events, and manage access cards for our premium facilities.
- Support the coordination of both internal and external client bookings, laying the groundwork for exciting future rooftop events.
- Collaborate closely with the Operations Director and Project Manager to ensure flawless service delivery across the facility.
The Person:
The ideal candidate will have 1-3 years of experience in a fast-paced, client-facing role. You are the person we're looking for if you:
- Thrive in a dynamic environment where no 2 days are the same.
- Possess exceptional communication skills and the natural ability to build rapport.
- Are highly organised, with a proactive mindset and an impeccable eye for detail.
- Carry yourself with a smart, professional appearance that embodies our ethos.
- Bring a positive, "can-do" attitude and a genuine desire to grow and make an impact.
- Experience in hospitality or events is a strong advantage, as you'll be at the heart of creating a five-star experience.
How to Apply:
Our client is recruiting now, so please do not delay. If this role sounds ideal for your next move, send us your CV or contact us immediately.
We cannot reply to every individual application, however if your experience fits the above criteria, we will make immediate contact.
