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Career Information, Advice and Guidance Advisor (IAG)
Location: West YorkshireSalary: £28,000 Basic Salary + BenefitsContract: Full-time, permanent
About the Role
Our clients is a leading adult education provider is looking for a motivated and empathetic IAG Advisor to provide impartial, high-quality information, advice, and guidance to prospective and current adult learners.
You will help individuals make informed decisions about their education, training, and career pathways, ensuring they are matched to the right course with the right support in place.
This is a people-focused role where you will engage with learners, referral agencies, and community partners to promote courses, meet recruitment targets, and support learners from first contact through to completion.
Key Responsibilities
- Engage and Recruit: Work with job centres, employers, and community organisations to identify and recruit adult learners.
- Assess and Place: Conduct eligibility checks, initial assessments, and match learners to the most suitable courses.
- Advise and Support: Provide impartial IAG to learners and their support networks, addressing welfare needs and career goals.
- Promote and Achieve Targets: Actively promote courses to meet monthly recruitment and enrolment targets.
- Maintain Compliance: Keep accurate records in line with funding requirements, safeguarding, and data protection protocols.
- Collaborate: Work with internal teams to ensure a smooth onboarding process and ongoing learner success.
- Based from our clients Leeds city centre office with training centres across Yorkshire and the North East
About You
- Experience in IAG, employability, careers advice, or community engagement.
- Excellent communication and listening skills, with the ability to build rapport quickly.
- Strong organisational skills and attention to detail for compliance and reporting.
- Passion for adult learning, equality, diversity, and inclusion.
- Ability to work towards recruitment targets while keeping learner needs central.
What’s on Offer
- £28,000 Basic Salary
- 20 days holiday + Statutory days & company pension scheme
- Be part of a values-driven organisation making a real difference.
- Ongoing professional development and training opportunities.
- Supportive, collaborative working environment.
- Opportunity to work with diverse communities across West Yorkshire.
Career Information, Advice and Guidance Advisor (IAG)
