Enrolment Officer

Enrolment Officer

Location: Leeds (with travel to other sites)
Contract: Full-time, permanent
Salary: £26,280 – £30,000 per annum

Are you highly organised, detail-focused, and passionate about supporting learners? Our client, a respected training provider, is looking for an Enrolment Officer to join their growing team. This is a fantastic opportunity for someone with strong administration and customer service skills who wants to make a real difference in the education and training sector.

The Role

As an Enrolment Officer, you will:

• Lead and manage learner enrolments, including appointments, paperwork, and follow-up actions.
• Check and verify learner eligibility in line with funding rules and compliance requirements.
• Deliver clear Information, Advice and Guidance (IAG) to support learners at enrolment.
• Review assessment results and prior attainment to ensure programme suitability.
• Maintain accurate records and prepare evidence for audit and inspection.
• Work closely with colleagues to deliver a high-quality learner journey from day one.

About You

We’re looking for someone who has:

• 2+ years’ experience in a learner-facing or customer service role.
• A good understanding of Information, Advice and Guidance (IAG) principles.
• Excellent administration skills and strong attention to detail.
• Confidence in problem-solving and handling learner queries.
• Strong communication and interpersonal skills.
• GCSEs (A–C / 9–4) in English and Maths.
• Good working knowledge of Microsoft Office 365.
• A full UK driving licence and the ability to travel between sites.

Desirable (but not essential)

• An IAG qualification.
• Experience with Adult Education Budget, Free Courses for Jobs, or Skills Bootcamps.
• Familiarity with Ofsted inspections and Matrix assessments.

What’s on Offer

• Competitive salary: £26,280 – £30,000 per annum (depending on experience).
• A permanent, full-time role with opportunities for professional development.
• The chance to join a supportive organisation making a real difference through education and training.

Don’t miss out — apply today and take the next step in your career as an Enrolment Officer.