- Manage the accounts receivable function, ensuring accurate and timely collection of income.
- Monitor and follow up on outstanding invoices and debts.
- Resolve queries and discrepancies with clients, commissioners, and internal teams.
- Maintain the sales ledger and ensure all payments are correctly allocated.
- Prepare aged debt reports and assist with month-end close and reporting.
- Escalate overdue accounts and support recovery procedures when necessary.
- Work collaboratively with the billing team to improve processes and ensure accurate invoicing.
- Maintain detailed and accurate records of all communications and payment plans.
- Contribute to cash flow forecasting and financial planning.
- Ensure compliance with relevant financial policies and data protection regulations.
- Experience in credit control or a similar finance role.
- Strong communication and negotiation skills.
- High attention to detail and accuracy.
- Proficiency in using finance software and Microsoft Excel.
- Ability to manage time effectively and prioritise workload.
- Professional, approachable, and able to build positive relationships internally and externally