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Our client is a growing and successful organisation with a unique and exciting product. They are looking for an experienced Customer Service Administrator to join their team based in West Leeds.
This is working in a small and super friendly Customer Service team and is a great mix of customer liaison and administration and would suit an experienced Customer Service Administrator who is passionate and service driven.
Location: West Leeds - office based role
Salary: £27,000
Hours: Monday to Thursday 8am to 4.30 pm and Friday 8am - 4 pm
The role;
- Answering inbound calls from customers and prospective customers.
- Making outbound calls.
- Building and maintaining effective relationships with new and existing customers.
- Following up on enquiries.
- Assisting with marketing and promoting the business to build brand awareness and increase sales.
- Processing customer orders.
- Maintaining a high level of customer service and developing good customer relationships.
- Responding to website enquiries and following up accordingly.
- Sending follow up letters, quotations and samples.
- Maintaining accurate and up to date records on the business system.
About you:
- An excellent communicator with great problem solving skills.
- Ability to take responsibility and ownership of customer enquiries.
- Excellent attention to detail and accuracy.
- Good computer skills.
- Strong organisational skills, capable of multi-tasking and prioritising workload.
- Team player.
- Proactive and assertive approach to prospect and customer accounts.
If you feel you have the experience and skill set for this role please click apply today!
Or call the office on and ask for Rachel.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
