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Customer Service Advisor

Michael Page
Posted a day ago, valid for 22 days
Location

Leeds, West Yorkshire LS13DA, England

Salary

£25,100 - £26,100 per year

Contract type

Full Time

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Sonic Summary

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  • Michael Page is recruiting multiple Customer Service Advisors for a reputable Law Firm in Leeds City Centre due to expansion.
  • This role is ideal for individuals with previous customer service or telephone-based experience who are seeking career advancement.
  • Customer Service Advisors will handle client queries regarding existing products and services, maintaining a high standard of support and communication.
  • The position offers a salary of £25,100+, along with comprehensive training, excellent progression opportunities, and a vibrant working environment.
  • Candidates should possess strong problem-solving skills, a confident telephone manner, and a passion for delivering exceptional client experiences.

Michael Page have partnered with a reputable Law Firm in Leeds City Centre to recruit for multiple Customer Service Advisors to join the team asap due to expansion!

This would be an exceptional opportunity for someone experienced within a client facing role that is looking for that next step in their career with a business which will invest in you from day one provide the best training and an excellent progression plan!

Client Details

Michael Page have partnered with a reputable Law Firm in Leeds City Centre to recruit for multiple Customer Service Advisors to join the team asap due to expansion!

This would be an exceptional opportunity for someone experienced within a client facing role that is looking for that next step in their career with a business which will invest in you from day one provide the best training and an excellent progression plan!

Description

As a Customer Service Advisor you will be forefront of the business handling a range of queries from clients in relation to their existing products and services.

You will be upholding a high class experience providing the best support and guidance ensuring targets and service level agreements are met.

The role would be working alongside other teams within the business to investigate any issues or more technical problems you will use your excellent problem solving and customer service skills to get a quick resolution for each client.

Mainly the role will be corresponding with customers over the phone and will be email contact too.

Profile

Previous customer service/telephone based experience

Able to work in a fast paced environment

Confident telephone manner and excellent communication skills

Able to build and manage strong working relationships

Passionate about delivering the highest level of client experience

An excellent team player

Job Offer

Salary of 25100+ reputable and progressive law firm in Leeds City Centre+ full training provided+ excellent progression and development+ prestigious offices and working environment+ excellent benefits+ vibrant team and culture+ regular socials and incentives+ immediate interview and start

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.