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Customer Service Specialist

Michael Page Business Support
Posted 3 days ago, valid for 11 hours
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Michael Page is seeking a Customer Service Specialist for a reputable organization in Leeds, with a permanent position available to start as soon as possible.
  • The role involves providing support to clients by handling queries through telephone, email, and webchat, while ensuring a high level of service and achieving call targets.
  • Candidates should have previous customer service experience, excellent communication skills, and the ability to work in a fast-paced environment.
  • The salary for this position is £24,000 plus monthly bonuses, with opportunities for progression and development within the company.
  • The organization offers a competitive benefits package, hybrid working, and a collaborative team culture, with immediate interviews and start dates available.

Michael Page have partnered with a reputable organisation in Leeds the business are looking to appoint a Customer Service Specialist to join their team on a permanent to start asap.

This would be an exceptional time to join the company they are going through a significant growth period and have lots of exciting plans for 2025!

If you are passionate about helping and supporting customers please apply now!

Client Details

Michael Page have partnered with a reputable organisation in Leeds the business are looking to appoint a Customer Service Specialist to join their team on a permanent to start asap.

This would be an exceptional time to join the company they are going through a significant growth period and have lots of exciting plans for 2025!

If you are passionate about helping and supporting customers please apply now!

Description

As a Customer Service Specialist you will be working as part of an excellent team to provide support to their existing client base you will be handling and resolving queries providing an outstanding service and ensuring call targets are achieved.

You will be corresponding with customers over the telephone, email and webchat whilst ensuring the database is up to date and performing any administrative duties along the way.

The role will also be working closely with other members of the business and external organisations to provide a seamless customer journey.

Profile

Previous customer service experience this could be from a variety of sectors

Excellent communication and a confident telephone manner

Able to work towards targets and in a fast paced environment

Keen eye for detail and good organisation skills

An excellent team player

Job Offer

Salary of £24000+ monthly bonuses+ reputable and progressive organisation+ experts in their industry+ full training provided and excellent support+ fantastic progression and development opportunities+ competitive benefits package+ hybrid working+ central location in Leeds+ superb offices and facilities+ collaborative team and excellent working culture+ Monday to Friday 9am-5.30pm+ immediate interview and start

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.