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Search are currently supporting a large organisation based in Leeds City Centre who are looking for a Mandarin speaking Customer Service Representative to join the finance team!
Key Duties:
Identifying arrears, and implement collection processes
Communicate effectively with tenants via phone and email to arrange prompt collection
Negotiate payment plans where required
Maintain accurate accounts records
Ensure compliance is all up to date with current legislation
Collaborate with internal teams across the business
Manage charges for damages, fines, and end-of-tenancy costs
Coordinate tenancy takeovers and smooth transitions for incoming tenants
Skills:
- Fluent in Mandarin
- Excellent communication skills
- Microsoft proficient
- Worked to timed deadlines
- Ability to work as part of a team and independently
Whats on offer:
- Salary up to 26000 per annum
- 5 days per week Monday to Friday on site - 09:00 - 17:30 - can be flexible with hours
- 22 days annual leave plus bank holidays on top
- Free on site gym
- Pension
- Casual work dress code
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
