Are you an experienced eBilling professional seeking a new challenge? Ambition are supporting a growing law firm with their recruitment for an eBilling Supervisor. This role will lead a dedicated team and drive continuous improvements in eBilling processes. This role offers the flexibility of hybrid working, allowing you to balance office presence with remote work.
Key Responsibilities:- Team Supervision: Directly supervise the eBilling team, including workload distribution, training, and development.
- Performance Analysis: Conduct thorough performance reviews and action planning to ensure continuous improvement.
- Invoice Management: Ensure timely upload of invoices and compliance with client billing requirements.
- Process Improvement: Continuously enhance eBilling processes and workflows for greater efficiency.
- Stakeholder Management: Act as the point of contact for escalations, ensuring prompt and effective resolution of queries.
- Relationship Building: Build and maintain strong working relationships with key internal and external stakeholders.
- Prior eBilling Knowledge: Supervisory experience in eBilling is desired.
- Communication Skills: Excellent written and verbal communication skills.
- Financial Acumen: Experience in accounts, reconciliation, and financial applications.
- Technological Awareness: Good IT skills and general technological awareness.
- Problem-Solving: Strong query resolution skills and attention to detail.
- Team Player: Ability to work collaboratively towards common goals.
- Proactive Approach: Self-motivated and driven to improve at all times.
In return the firm are offering;
- Hybrid Working: Enjoy the flexibility of working two days in the office and three days remotely.
- Career Development: Benefit from robust career development programmes and opportunities for professional growth.
- Inclusive Environment: Thrive in a supportive and inclusive workplace that values diversity and work-life balance.
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