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Implementation Specialist

TPP (The Phoenix Partnership)
Posted 14 days ago, valid for 18 days
Location

Leeds, West Yorkshire LS18 5EZ, England

Salary

£45,000 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • Implementation Specialists at TPP guide new customers in planning and managing the implementation of SystmOne software, both in the UK and internationally.
  • The role involves overseeing projects from start to finish, ensuring safe and successful data migrations for tens of thousands of patients.
  • No prior experience in IT, healthcare, or project management is required, but strong communication skills and a willingness to learn are essential.
  • The position offers an excellent starting salary of £45,000, with rapid salary increases and a variety of benefits including holiday entitlement and international travel opportunities.
  • Candidates are encouraged to apply regardless of their degree status, as A levels or equivalent qualifications are sufficient for consideration.

The Role

Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China checking data has migrated correctly.

With tens of thousands of patients in most projects, your job will be to deliver a safe and successful migration. You will work alongside other teams in the company to take issues from customers and help solve complex problems. The team is involved in every stage of the implementation process, from arranging the initial contract, to managing the direction of the project and ensuring the customer is satisfied with the product and level of service they receive.

No experience of IT, healthcare or project management is required. If you have good communication skills and are keen to learn, you will be given responsibility within your first few weeks. You will get the opportunity to work across many other parts of the business such as finance, HR and recruitment.

About TPP

TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care.

Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds’ "Top Company for Graduates to Work For", and were the overall winners for 2024 in addition to awards for 'Best Salary', 'Benefits' and 'Responsibility’. We have also been consistently named in the Times Top 100 Graduate Employers list.

Salary and Benefits

The role has an excellent starting salary of £45,000 with outstanding annual pay reviews and your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:• Fantastic holiday entitlement• Regular social events• Opportunities to travel internationally• Life insurance • BUPA Health, Dental and Travel cover• £300 birthday meal allowance• Pub Fridays

To read what it’s like to work at TPP and to see our full list of benefits, visit www.tpp-careers.com

Requirements

• A degree is desirable but not essential • A levels or equivalent

To apply, please visit our website.

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.