Michael Page have just registered a very exciting Technical Support Advisor Position to join a reputable telecommunications business on a permanent basis in North Leeds!
This would be an exceptional opportunity for someone experienced within customer services looking for that next step in their career and to join a business which provide excellent progression and development!
The business are experts in their market please apply now!
Client Details
Michael Page have just registered a very exciting Technical Support Advisor Position to join a reputable telecommunications business on a permanent basis in North Leeds!
This would be an exceptional opportunity for someone experienced within customer services looking for that next step in their career and to join a business which provide excellent progression and development!
The business are experts in their market please apply now!
Description
As a Technical Support Advisor you will be forefront of the business providing support to new and existing customers.
You will be troubleshooting any technical support queries coming to a quick resolution for the customer ensuring service level agreements are exceeded.
The role will be working alongside engineers coordinating their diaries and booking installations and routine appointments.
You will be also liaising with customers over webchat and social media platforms.
Profile
Previous customer service experience this could be from a range of backgrounds
Excellent communication skills and a confident telephone manner
Able to work in a busy fast paced environment
An excellent problem solver
A good team player
Job Offer
Salary of 25000+ reputable telecommunications business in North Leeds+ excellent training and progression opportunities+ great team and environment+ regular socials and incentives+ growing business exciting time to join+ excellent offices and facilities+ immediate interview and start available