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In this role you will:
- engage with clients and manage stakeholder relationships through the life of the project
- use formal project management skills to plan, manage and organise software implementations, and migrations to new versions
- matrix manage consultancy resources on projects, overseeing requirements gathering, configuration, data migration and rollout
- manage escalations from existing clients migrating to new versions, co ordinating responses to data and functionality issues
- maintain full project management documentation
You must have:
- 3 years+ in a project manager or project co ordinator role related to SaaS software implementions
- experience of managing client relationships
- management of several projects for different clients at the same time
- excellent written and verbal communication skills
In this role you will be home based. You will attend the West Midlands office 4 times per year for team meetings. You will manage your own diary and arrange meetings on client sites anywhere in the UK where necessary, for example for project kick off meetings though these are occasional. The role is offered on a 12 months fixed term contract initially although the sales and project pipeline and company growth indicate that extension or conversion to a permanent role after 12 months is likely.
Salary is up to £48k pa, and we are aiming to recruit at the top end of the role as we seek experienced candidates. The role us urgent.
