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IT Service Desk Analyst

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Posted 8 days ago, valid for 10 days
Location

Leeds, West Yorkshire LS14 1DZ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • This IT Support position is based in Leeds and offers a salary of up to £35k.
  • The role requires experience in supporting Office 365, Active Directory, and other Microsoft applications.
  • Candidates should have strong communication skills and experience with both software and hardware support.
  • The job offers hybrid working with 50% of the time spent working from home and the other 50% in the office.
  • This opportunity provides a chance to grow your skillset and career within a reputable law firm.

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you!

Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career with this leading law firm.

What’s in it for you:

  • Salary up to £35k and competitive benefits package.
  • Hybrid working (50% working from home, 50% working from the office).
  • Exposure to a range of technologies for personal and professional growth.
  • Joining a reputable firm with a long-term career path.

Key Responsibilities:

  • Provide 1st line support to local and global users via phone, email or face-to-face.
  • Involvement in project work.
  • Escalate issues where necessary to technical teams.

Skills Required:

  • Strong communication skills.
  • Essential software experience: Windows, AD, Teams, Office 365 suite applications.
  • Essential hardware experience: laptops, desktops and phones.

Does this sound like your next role? Click 'Apply’

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.