Senior Telesales Executive role available working for a large parcel home delivery business based in Leeds with 2 days in the office in Leeds and 3 days working from home
Your purpose :
Working in the Network Sales Telesales team, your primary responsibility will be to achieve your individual sales targets for volume and revenue through a mixture of phone and video calling with SME sized opportunities up to 75k shipments per year. You will be responsible for generating your own leads and developing a pipeline to convert into new clients within a defined area.
You will be accountable for:
- Identifying and developing a personal prospect pipeline of sufficient quality and quantity to deliver against monthly, quarterly and annual volume and revenue targets as set by the business
- Meeting all set KPI's and achieving productivity targets
- Managing and recording sales activity and sales process through the CRM System
- Onboarding new clients in a timely manner to meet projected go-live dates.
- Ensuring all new clients have a full understanding of our clients Customer Service processes and have all the tools and contacts required to self-serve across all areas of the business
- Monitoring the performance of new clients to ensure they trade to profile across all products and services within 4 weeks of go-live.
- New clients are ready to handover over within 6 weeks of trading
- Resolving escalations and account queries
- Working with local operations team
To be successful in this role you will require the following :
- 2 years of exceeding targets in a Telesales role
- An excellent understanding of e-Commerce and the SME marketplace
- Excellent verbal and written communication skills
- Professional and IT literature with a good knowledge of Microsoft Office
- Organised, proactive, energetic, hungry to succeed
- Creative problem-solving skills including negotiation and conflict resolution
- Able to forge relationships with the internal stakeholders
- Customer focused and has excellent communication skills
- Able to constructively challenge a diverse range of stakeholders
Salary 30,000 plus circa 15,000 commission and other excellent benefits
Back to searchSenior Telesales Executive
Freight Personnel
Posted 20 hours ago, valid for 15 days
Leeds, West Yorkshire LS13DA, England
£30,000 - £25 per year
Full Time
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Sonic Summary
- A Senior Telesales Executive position is available with a large parcel home delivery business in Leeds, requiring 2 days in the office and 3 days working from home.
- The role involves achieving individual sales targets through phone and video calls with SME opportunities, managing a pipeline and generating leads.
- Candidates must have at least 2 years of experience exceeding targets in a Telesales role and possess strong communication and organizational skills.
- The salary for this position is £30,000, with an additional circa £15,000 in commission and other excellent benefits.
- Successful applicants will be proactive, customer-focused, and capable of building relationships with stakeholders while resolving account queries.
