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Ict technician
1st line Support Technician

1st line Support Technician

Michael Page Technology

Posted 21 hours ago, valid for 22 days

Leeds, West Yorkshire LS14 1DZ

Full Time

Life Insurance

Employee Assistance

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Sonic Summary

We are looking for a proactive IT 1st line Support Technician to join a well-established organization in the industrial/manufacturing sector.
The ideal candidate should have a strong interest in IT and experience in maintaining and improving IT systems.
A relevant qualification in IT is required, and prior experience in an IT support role is desirable but not essential.
The position offers an estimated salary of £35K plus benefits, including a competitive holiday allowance and additional perks.
This role is based in Leeds, with a work arrangement of four days on-site and one day working from home.

We are seeking a dedicated and proactive IT 1st line Support Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting.

Client Details

Our client is a well-established large organisation in the industrial/manufacturing industry. With a commitment to innovation and sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds.

Description

Providing first line support for all IT-related issues.
Assisting with IT projects and contributing to the development of the IT infrastructure.
Maintaining and troubleshooting hardware, software, and network issues.
Coordinating with team members to ensure efficient operations.
Implementing new technologies and system updates.
Providing training and support to staff on IT systems and procedures.
Ensuring compliance with IT policies and procedures.
Maintaining accurate and up-to-date IT documentation.

Profile

A successful 1st line Support Technician should have:

A relevant qualification in IT or a related field.
Proven problem-solving skills.
Strong communication skills and the ability to explain complex IT concepts in simple terms.
Experience in an IT support role within an industrial/manufacturing environment desirable but not essential
Knowledge of IT systems and infrastructure.

Job Offer

An estimated salary range £35K + Bens
Work-life balance with a competitive holiday allowance of 24 days.
Additional benefits such as Cycle to Work Scheme, an extra day off for your birthday, and a Life Assurance policy (6x Salary).
An Employee Assistance Programme and additional welfare support.
A commitment to sustainability within the workplace.

If you are a proactive individual who thrives in a dynamic environment, we encourage you to apply for the 1st line IT Support Technician role based in Leeds - 4 days on site 1 day at home.

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