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Job Title: Commercial Account Handler
Location: Morley, Leeds (On-site)
Salary: Up to £40,000 per annum (depending on experience)
Employment Type: Full-time | Permanent
Company: Time Recruitment is hiring on behalf of a respected insurance brokerage.
Overview:We're looking for a detail-oriented and client-focused Commercial Account Handler to join a busy and growing team in Morley. This is a fantastic opportunity for someone with experience in commercial insurance who enjoys working closely with clients and supporting account management processes from start to finish.
Key Responsibilities:- Provide day-to-day account handling support for commercial insurance clients
- Manage client queries, policy amendments, and documentation updates
- Handle vehicle declarations, driver referrals, and mid-term adjustments (MTAs)
- Liaise with insurers to obtain renewal terms and process policy changes
- Maintain accurate internal records, including CRM trackers and risk registers
- Support claims handling, including FNOL and redirection of complex cases
- Prepare meeting packs and claims review reports
- Ensure compliance with FCA regulations and internal procedures
- Assist with premium invoicing, debt queries, and general admin tasks
- Handle complaints in line with company policy
- Experience in commercial insurance account handling
- Strong organisational and time management skills
- Excellent communication skills, both written and verbal
- Confident using Microsoft Office and insurance systems (Acturis experience is a plus)
- High attention to detail and ability to manage multiple tasks
- A proactive, team-oriented approach with a willingness to support wider business needs
- Competitive salary up to £40,000 DOE
- Casual dress code
- Company pension
- Free on-site parking
- Supportive team environment
Apply now to join a company that values professionalism, teamwork, and delivering excellent service to clients.
