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Commercial Claims Handler | Leeds | Up to £35,000 | Hybrid
Are you an experienced Claims Handler looking to take on a more influential role within a vibrant, growing team?
Location: Leeds
Salary: Up to £35,000
Job Type: Hybrid
About the Company
This expanding brokerage offers the best of both worlds - an independent, people-focused culture with the resources and backing of a larger national group. They're committed to delivering exceptional client service and supporting their employees' long-term growth. Now, they're looking for an experienced Commercial Claims Handler to join their Leeds office and help mentor the next generation of claims talent.
Role Overview
You'll be a key player within a lively, high-performing team, managing a varied caseload of commercial claims across multiple sectors and advising clients throughout the claims process. You'll also take an active role in supporting and mentoring junior members, helping to build a strong and knowledgeable department.
Key Responsibilities
- Manage a broad caseload of commercial insurance claims from first notification to settlement
- Advise clients throughout the claims process, delivering exceptional service and clear communication
- Liaise with insurers, loss adjusters, and third parties to ensure timely and favourable outcomes
- Support the development of junior team members through mentoring and guidance
- Maintain accurate and compliant claims records
- Collaborate with the wider broking and account management teams to provide holistic client support
About You
- 3+ years' experience handling a wide range of commercial claims
- Cross-class experience (e.g., property, liability, motor, financial lines)
- Cert CII qualified or working towards it (support available)
- A strong communicator with excellent client service skills
- Organised, proactive, and comfortable mentoring junior colleagues
- Experience using Acturis preferred
What's On Offer
- Salary up to £35,000 depending on experience
- Flexible hybrid working structure (2-3 days in the office)
- Private medical insurance and a comprehensive wellbeing package
- Access to excellent resources and structured development pathways
- Supportive, energetic working environment within a growing national business
If you're looking for a hands-on, rewarding role where you can make a real impact and help shape a growing team - get in touch to learn more.
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