The Role
We're seeking an individual with knowledge and experience working within the Delegated Authority space, ideally Delegated Claims, to join our Global Fortune 500 specialty insurance client in their Leeds or Manchester office as part of the support for their continued growth of the function.
This is an exciting opportunity to that reports into the Head of UK Insurance claims and is responsible for the oversight and monitoring of the delegated claims arrangements with TPAs and coverholders. If you are looking for your next role within Delegated Authority, this is the position for you!
What we are looking for in you?
- A working knowledge of the claims environment
- A working knowledge of the insurance regulatory framework
- Experience of conduct risk, claims operations and metrics
- A critical / analytical and curious mindset * Excellent written and spoken communication skills in English language
- An ability to work collaboratively and be a team player but also have the ability to work independently
What will be your duties and responsibilities?
- Take responsibility for the oversight and governance of the UK delegated claims handling relationships. Ensure that all delegated schemes and binders are following best practice.
- Responsible for building relationships with our strategic partners and serving as the point of contact between the client, TPAs and coverholders for claims related communications.
- Manage the onboarding process for new delegated authority schemes, gathering and assessing the information required to evaluate the performance of a TPA for appointment to a delegated authority arrangement.
- Working with the delegated authority TPA or coverholder to ensure that they meet and evidence compliance with all relevant legal and regulatory standards pertaining to the authority that they are exercising on behalf of the client.
- Ensuring the delegated providers comply with all of our service requirements, claims handling procedures, organisational and structural arrangements.
- Manage and undertake the renewal process for each of the delegated providers on an annual basis, including obtaining and reviewing documents evidencing that the delegated provider's systems and processes continue to align with our expectations.
- Be responsible for off-boarding arrangements and monitoring delegated providers in run-off.
What next?
Click "Apply Now" to complete a short application for this opportunity