- Answer client questions quickly and clearly, offering friendly and helpful support
- Help customers with their insurance claims, guiding them through the process
- Make simple updates to policies, like adding new drivers or vehicles
- Keep records up to date and help with basic admin tasks
- Handle routine paperwork and make sure everything is accurate
- Support the team with day-to-day tasks and customer care
- Make sure clients always receive great service
- Follow company processes and keep things running smoothly
- Work closely with colleagues, clients, and insurance partners in a professional way
- Friendly and professional. You must enjoy speaking with people and building good relationships
- Organised and reliable. Must demonstrate the ability to manage tasks and keep on top of admin duties
- Keen to learn with an enthusiastic approach to developing a professional career
- Detail focused which will included carefully completing paperwork and takes pride in getting things right
- Team player with a desire to support colleagues and contribute to a positive working environment
- Good with basic IT – comfortable using email, documents and internal systems
- Salary of £23,000-£26,000 pa
- Excellent career prospects
- On-site parking
- Company pension