- Receiving and acknowledging new claims.
- Preparing case management plans, visiting the Insured, Brokers, Claimants, Claimants’ representatives, Insurers, Re-insurers, Captives and retained Experts.
- Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
- Visiting sites, interviewing witnesses and preparation of witness statements.
- Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
- Work both externally and internally assessing Construction claims, and adjusting where appropriate.
- Calculating and agreeing settlement of claims, and preparing final reports.
- Previous experience as a Construction claims handler
- Strong communication skills both written and verbal.
- Excellent customer service, organisational & communication skills.
- A willingness to achieve industry qualifications