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Internal Sales Account Manager
£30K - £32K plus benefits including 25 days holiday
8am - 5.30 - Monday to Friday,
Leeds
Company Description
Our client a UK's leading supplier of plastics and related materials for various industries, Display & Graphics, Industrial & Engineering, Building & Construction, and Retail & Commercial Interiors. with nationwide sites,
Role Description
Working in a team of 4 this is a full-time on-site role for an Internal Sales Representative located in Leeds. The Internal Sales Representative will be responsible for inside sales, customer satisfaction, customer service, lead generation, and account management on a daily basis within the Yorkshire and Humber area.
You will build new clients over the phone, email and some trade counter
Account manage existing and new clients
Offer a consultative sell
Provide a great customer service
Offering pricing on products
Chasing quotations you have made, and ensuring the order process runs smoothly
Provide an excellent customer service.
To maintain and expand sales and profit from an assigned sales sectors; identify and develop key and target accounts
In conjunction with the ESR and PCM to manage their sales territory so as to achieve budgeted sales and profit
To develop contacts and relationships with customers that ensure we are first choice when placing orders.
Develop and agree methods to obtain additional new business. Proactively seek out new opportunities and follow up initial sales leads
To develop contacts and relationships with customers that ensure we are first choice when placing orders.
Utilise CRM system
To hold monthly meetings to discuss your accounts activity
To be aware of competitive activity and to report changes in the marketplace
To maintain a daybook and other procedures in accordance with the Company’s Standard Practice Instructions (SPI’s)
To assist with stock holding in ensuring accurate stocks are maintained to service customer requirements
To understand the Company administrative procedures, including credit control and the requirements of SPI’s
To assist the Administrator in settling any customer claims for credit in a prompt and efficient manner
To understand the role of Credit Control and all other departments of the Company and promote good communications with all of them
Assist in the total effort of the team in meeting and exceeding its budgeted sales and profit targets and in the smooth and efficient working of all areas
Experience required
- Inside Sales, Lead Generation, and Account Management skills
- Preferably experience from a similar industry - Plastics, Building merchants or similar
- Exceptional customer service and customer satisfaction abilities
- Proven track record of driving sales and meeting targets
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Experience in the plastics or related industry is a plus
If you would like any further details please forward your CV for further consideration. Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion
