Application/Platform Engineer

Application/Platform Support Engineer£40,000 - £50,000 + Excellent Benefits Leeds/Hybrid 2x per week Your new role Our client is looking for an Application/Platform Support Engineer on a permanent basis. The role will partner with the Senior Techno-Functional Engineer and together represent the technical Support for a collection of back office systems. They will be providing techno-functional support and product delivery services for those systemsWhat you will be doing

• Provide application techno-functional support for a range of enterprise-level back-office systems
• Troubleshoot and resolve technical issues, workingclosely with other members of the team and with vendor support to ensure high system reliability and performance
• Collaborate with cross-functional teams to ensure seamless product delivery and support of systems in scope.
• Provide end user training to business stakeholders (i.e. business users/SMEs) to educate on best practices,functionalities, and capabilities of the applications in scope.
• Develop custom reports, dashboards, and data visualizations to meet reporting requirements.

What you will need Having a good level of experience in a wide variety of back-office systems, you will maintain, troubleshoot and enhance a broad range of systems that keep day-to-day operations running smoothly.

• Familiar with application product delivery and support for back-office systems
• Good working knowledge of the management, support and configuration of Enterprise Applications
• Ability to analyse and resolve problems unassisted and to carry out some development tasks with minimum guidance

Essential Criteria?We are interested in hearing from candidates who have the following capabilities:

• Basic understanding of different (relational) database management systems (e.g. MS SQL Server, Oracle) and hands on experience performing back-end queries (PL/SQL or SQL Developer)
• Understanding the concepts of implementing and supporting SaaS solutions and of working with external suppliers to integrate with internal systems (i.e. SSO)
• Experience in a similar application support role (familiarity with ITIL, working knowledge of SDLC and familiarity with IT infrastructure like server and database management)
• Good understanding of business processes and how those get facilitated by software solutions

What you will get in return In return, you'll receive a competitive salary of £40,000-£50,000 on a permanent basis. You'll also benefit from an excellent package that includes private medical insurance, fantastic annual leave and a generous pension scheme, making this a highly attractive opportunity.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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