Account Manager

Account ManagerEnderby - on siteCompetitive Salary

• Do you pride yourself on your ability to build rapport quickly and make lasting and strong connections?
• Are you a proactive individual who can see opportunities for enhancing your clients’ portfolio?
• Do you want to work with a team of creative and energetic individuals who come together to celebrate success and support you to grow your career?

The Company:ER Recruitment is excited to be partnering exclusively with Juice, a dynamic and innovative design agency based in Leicester. They have been established for 20 years and are an inclusive and diverse team who work together to produce engaging and effective creative for top national and global brands.They are looking to grow the business with an additional Account Manager to their fantastic team. The successful candidate will bring outstanding client relationship skills, alongside an ability to upsell and cross sell in a fast-paced, exciting and captivating business!Role & Responsibilities of the Account Manager:

• Work with clients to align solutions with their business objectives.
• Act as the main point of contact and provide exceptional customer service.
• Build and maintain strong, long-lasting client relationships.
• Work with the wider team to ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement.
• Assist with challenging client requests or issue escalations as needed.
• Collaborate with the analytics team to generate insights and recommendations.

About You as the Account Manager:

• Previous experience in a similar role, ideally either with an agency or supplier side.
• Familiarity with creative design processes and terminology.
• Experience delivering client-focused solutions to customer needs.
• Excellent project management and organisational abilities.
• Strong verbal and written communication skills
• Ability to thrive in a fast-paced, dynamic environment.
• Strategic thinking and problem-solving skills.

Additional Benefits:

• Competitive salary
• A vibrant and collaborative work environment.
• Opportunities for professional growth and development.
• Regular team events and activities

This role could be suitable for an Account Executive, Business Development Account Manager, Client Relationship Manager, Client Success Manager, Customer Success Specialist, Key Account Manager, Sales Executive, or Relationship Manager.Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion.We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.We look forward to hearing from you.