Head of Credit

Head of Collections / Head of Credit Control
Salary: up to £65,000 Permanent Hybrid (3 days office-based following probation)
Location: Syston, Leicestershire

A rapidly growing, multi-division organisation is looking to appoint a senior finance professional to lead their Collections and Credit Control function. With operations spanning several service lines and a strong emphasis on regulated, high-quality delivery, the business is continuing its transformation journey and now requires a confident leader to shape and strengthen its receivables processes.

Due to the offices location it is commutable from Leicestershire, Nottinghamshire and Derbyshire.

Overview of the Role
This is a key leadership position responsible for Credit Control, Accounts Receivable and Cash Allocations. You’ll manage a team of five and be the driving force behind consistent governance, accurate reporting and efficient cash management. As billing activity now sits within the divisions, a major focus will be ensuring accuracy, alignment and accountability across all receivables activity.

Collaboration with finance leadership and operational teams will be essential as you standardise processes, enhance controls and embed a culture of continuous improvement.

What You’ll Be Doing

• Leading, coaching and developing the Credit Control and AR team
• Overseeing reliable, timely cash allocation and end-to-end receivables activity
• Strengthening governance frameworks, controls and compliance
• Working with divisional teams to resolve billing inconsistencies and improve accuracy
• Monitoring KPIs, aged debt and performance metrics, with clear reporting
• Identifying opportunities to improve processes and drive efficiencies across the function

What We’re Looking For

• Strong experience leading Credit Control and Accounts Receivable functions
• Background in complex billing and allocations within a multi-entity or multi-service environment
• Confident leader with the ability to influence at all levels
• Skilled in stakeholder management and cross-functional collaboration
• Ideally qualified (CICM, ACA, ACCA, CIMA) or equivalent professional experience
• Analytical, solutions-focused and committed to continuous improvement

What’s on Offer

• Competitive salary up to £65,000
• Hybrid working (3 office days once probation is complete)
• The chance to lead a critical finance area and shape group-wide performance
• A collaborative, commercially minded working culture

INDSH