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Administrator Customer Service

Reed
Posted 15 days ago, valid for 5 days
Location

Leicester, Leicestershire LE5 3TB

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position of Servicing Co-ordinator offers a salary of £25,000 for a contract duration of 3-6 months.
  • The role is based in Leicester and requires working hours from Monday to Thursday, 8:00 AM to 4:30 PM, and Friday, 8:00 AM to 4:00 PM.
  • Candidates should possess strong organizational and scheduling skills, along with experience in CRM systems.
  • Knowledge of plumbing, gas, and air conditioning servicing and maintenance is essential for this role.
  • The position is not client-facing and involves handling servicing requests and compliance paperwork under the guidance of the servicing manager.

Job Title: Servicing Co-ordinator

Salary: £25,000

Contract Duration: 3-6 months

Working Hours:

  • Monday to Thursday: 8:00 AM - 4:30 PM
  • Friday: 8:00 AM - 4:00 PM

Location: Leicester

Job Description:

We are seeking a dedicated and organized Servicing Co-ordinator to join our team for a 3-6 month contract. The ideal candidate will be responsible for scheduling jobs and matching the right engineer to each task, raising jobs on the CRM, and handling servicing and maintenance requests related to plumbing, gas, and air conditioning from clients.

Key Responsibilities:

  • Schedule jobs and match the right engineer to each task.
  • Raise jobs on the CRM system.
  • Handle servicing and maintenance requests from clients, including plumbing, gas, and air conditioning.
  • Work to different time frames, typically one month in advance, unless dealing with emergency call-outs.
  • Complete compliance paperwork accurately and timely.
  • Work closely with the servicing manager, but this role is not client-facing.

Requirements:

  • Strong organizational and scheduling skills.
  • Experience with CRM systems.
  • Knowledge of plumbing, gas, and air conditioning servicing and maintenance.
  • Ability to work to different time frames and handle emergency call-outs.
  • Attention to detail and ability to complete compliance paperwork.

If you are a proactive individual with excellent coordination skills and the ability to work closely with the servicing manager, we would love to hear from you.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.