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Key Responsibilities:
- Conduct pre-tenancy interviews, needs, and risk assessments to understand tenant requirements
- Provide a psychologically informed environment, ensuring tenants feel supported and empowered
- Assist with tenancy and benefit-related issues, helping tenants understand their responsibilities
- Maintain accurate records using housing systems like Orchard and Inform
- Promote tenant independence, guiding individuals towards managing their tenancies long-term
- Monitor service charge payments, arrears, and voids to ensure tenants are on track with their payments
- Conduct health and safety checks within the accommodation to ensure safe living conditions
- Liaise with internal teams and external agencies to coordinate support and interventions
- Attend multi-agency meetings and work jointly with external partners to provide comprehensive support
What We'd Love to See:
- Experience supporting vulnerable individuals in housing or similar settings
- Strong understanding of tenancy sustainment and safeguarding protocols
- Excellent communication and organisational skills
- IT literate; experience with housing systems (e.g., Orchard, Inform) is a distinct advantage
- A proactive approach, working well independently and as part of a collaborative team
What's on Offer:
- 32 hours per week
- Temporary contract
- Hourly Rate: 18 - 20 per hour (via Umbrella)
Location: Coalville is a highly accessible location, with excellent transport links to surrounding areas. It's just a short drive from the M1, with easy access to routes like the A511 and A50, making it well-connected for anyone commuting from nearby towns such as Loughborough, Leicester, or Ashby-de-la-Zouch. The town is served by regular bus services and is only a short walk from Coalville's central transport hubs.
We are keen to speak to anyone who is - Housing/ Tenancy/ Homelessness/ Vulnerable Adults Support Worker, Housing Project Coordinator.
I this role is for you please apply or contact (url removed)
