- Location: Leicester
- Job Type: Full-time Temporary -ongoing
- Salary: £22.50- £24.50ph
We are seeking a Manager for our Passenger and Transport Services division, who will provide decisive and effective leadership in line with the council’s ‘Vision & Values’ and ‘Leadership Qualities’. This role is crucial in delivering a specialised service that is safe, efficient, and meets the diverse requirements of our passengers while complying with all related regulations and policies.
Day-to-Day of the Role:-
Leading People
- Involve teams in creating a shared purpose to help them develop and achieve results.
- Provide clear direction and manage performance by setting objectives, monitoring outputs, and holding individuals accountable.
- Adapt leadership style to ensure positive outcomes and respect diverse views.
- Utilise HR tools for effective people and performance management.
- Develop positive relationships within and outside the team, fostering a culture of trust, fairness, and respect.
- Encourage creativity and innovation within teams, supporting their development and autonomy.
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Management Responsibilities:
- Manage and develop approximately 200 council employees.
- Supervise activities of around 12 staff members, including those in matrix-managed or temporary project roles.
- Oversee the work of about 6 casual or contracted employees.
- Manage staffing and some involvement in budget management
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Service Development/Management:
- Coordinate and manage service level information and business support systems.
- Monitor and ensure compliance with health and safety, business continuity, and premises issues.
- Engage in strategic risk management and service development, including IT systems and process improvements.
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Stakeholder Management:
- Establish and maintain effective relationships with partners and represent the service at strategic external meetings.
- Participate in multi-agency strategy meetings to ensure compliance with local authority policies.
- Manage public interactions and the complaints process effectively.
- Extensive experience in managing at a senior level within a similar environment, managing a fleet of vehicles and people.
- Proven ability to coordinate human and other resources to meet key objectives and performance targets.
- Experience in effective multi-agency partnership working.
- High level of interpersonal skills, with excellent verbal and written communication abilities.
- Immediate vacancy- £22.50- £24.50ph
- Opportunities for professional development and growth.
- A supportive and dynamic work environment.
To apply for the Manager - Passenger and Transport Services position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.