An unusual role involving giving technical support to colleagues, clients and suppliers to increase service & after sales revenue (60%), some project management (25%). You will also be setting up and running machine trials and demonstrations with clients (15%) for a multi agency supplier of food process machinery sold into the food industry. 聽 BASIC SALARY: up to 拢50,000 Base 聽 BENEFITS:路 Annual bonus to earn circa 拢5,000 路 Choice of company car or car allowance 路 5% Pension 聽 LOCATION: Office based near Stamford so should be commutable to Stamford 聽 COMMUTABLE LOCATIONS: Peterborough, Leicester, Lincoln, Nottingham, Northampton 聽 JOB DESCRIPTION: Engineering Support Manager 聽 This Engineering Support Manager role is a hybrid role involving giving technical support to colleagues, clients and suppliers to increase service and after sales revenue, project management working with supplier PM teams and setting up and running machine trials and demonstrations with clients. 聽 It is office based, but you will be expected to travel to client sites in the UK & Ireland, 1 to 2 days per week once fully trained, and also to suppliers with clients for trials and demonstrations for 7 to 10 days per quarter. 聽 PERSON SPECIFICATION: Engineering Support Manager 聽 路 You will have a track record in a technical support or after sales working for a packaging or process machinery supplier to the food process industry. 路 You will be a qualified Mechanical Engineer. 路 You will be commercially aware and will have worked for a small business. 聽 THE COMPANY:聽 A very well established, privately owned, successful and profitable multi agency supplier of a large range of food process machinery to the food process market. Working in a small close knit team to ensure continuing growth. A really nice company to work for full of really nice people. 聽 INTERESTED? Please click apply. You will receive an acknowledgement of your application. 聽 Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. 聽 Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. 聽 REF: MPH18109, Wallace Hind Selection
Back to searchEngineering Support Manager
Wallace Hind Selection
Posted 8 hours ago, valid for 25 days
Leicester, Leicestershire LE5 3TB
Competitive
Full Time
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Sonic Summary
- This Engineering Support Manager role involves providing technical support to colleagues, clients, and suppliers, focusing on increasing service and after-sales revenue, along with project management and running machine trials and demonstrations.
- The position is office-based near Stamford, with a basic salary of up to 拢50,000 and additional benefits including an annual bonus of around 拢5,000, a choice of company car or car allowance, and a 5% pension.
- Candidates should have a track record in technical support or after-sales roles within the packaging or process machinery sector, specifically for the food process industry.
- A qualified Mechanical Engineer is required for this role, along with commercial awareness and experience working in a small business environment.
- The job entails occasional travel to client sites in the UK and Ireland, requiring 1 to 2 days per week after training, plus 7 to 10 days per quarter for trials and demonstrations.
