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Are you a Service Coordinator looking for a new role? Do you have Fire and Security industry experience? Looking for a company that is supportive and recognises your hard work? If so look no further!
We are looking for an organised, proactive and customer-focused Fire & Security Service Coordinator to join our Fire & Security team in Leicester. If you enjoy problem-solving, supporting engineers, and keeping a busy service department running smoothly, this role could be ideal for you.
Benefits:
- Salary: 26,000 28,000
- Hours: 40 hours per week, MondayFriday, 08:30 - 17:00
- Job Type: Full-time, Office-Based
- Location: Leicester
- Annual Leave: 22 days + Bank Holidays
- Annual Bonus Scheme
- Free Parking on Site
- Team outings approximately every quarter
- Office-based role only with a supportive and friendly team environment
- Opportunities for further training and development
Duties / Responsibilities:
- Scheduling engineers for reactive callouts, planned maintenance and small works.
- Managing customer enquiries, updates and job progress.
- Raising jobs, purchase orders and quotes through our service management system.
- Ensuring compliance paperwork, service reports and certificates are accurately processed.
- Tracking performance, outstanding jobs and follow-ups.
- Supporting the Service Manager with admin and coordination tasks.
Skills and Experience required:
- Experience in Fire & Security or a technical service coordination role
- Strong communication and customer service skills.
- Confident with scheduling, planning and multitasking.
- Highly organised with excellent attention to detail.
- Comfortable in a fast-paced, reactive environment.
- Competent using service management software.
Interviews to take place w/c 01/12 - please apply today!
