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Customer Service Coordinator. Based Leighton Buzzard.
32,000 + Excellent training + A genuine career path & Superb benefits package.
The Company: A global manufacturer with a group turnover of c. 1bn.
The role of After Sales/Service Coordinator: Will suit candidates with a passion for maintaining customer relationships and wants to work in a dynamic, fun and collaborative environment.
Duties and Responsibilities
- Demonstrate good customer service skills with the aim of putting in place and continuing to deliver excellent after-sales service to their valued customers
- Maximising opportunities to increase contract service agreements
- Improve systems / procedures wherever possible to enhance customer satisfaction
- Assist with co-ordinating daily service and repair visits for service engineers
- Process engineers' worksheets to invoice approval stage
- Produce invoices and credits for all service functions
- Ensure that all parts used are sourced from correct stock location
- Generate quotations for repair work from service reports provided by the service engineers
- Assist with generating purchase orders and purchasing functions for the service dept where necessary
- Assist with booking travel/hotels when required for the Service Manager, Team Leader and Field Service Engineers
- Dealing with telephone and email enquiries
In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. This company provide an exceptional benefits package, including 7% pension, healthcare, generous holidays, family travel insurance and global career opportunities.
To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis (url removed).
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This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. (phone number removed). View our Privacy Policy and Candidate Privacy Notice
