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Main Purpose of the Role:
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience.
Basic Hours: 40 hours working week, 08.00 - 16.30 hours.
- Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Responsibilities
- Conduct on-site installations, repairs, and maintenance of equipment as per client specifications.
- Diagnose technical issues and provide effective solutions in a timely manner.
- Perform routine inspections and preventive maintenance to ensure optimal equipment performance.
- Maintain accurate records of service activities, including reports on repairs and parts used.
- Collaborate with clients to understand their needs and provide tailored solutions.
- Provide training and support to customers on the proper use of equipment.
- Stay updated with industry trends, technologies, and best practices to enhance service delivery.
- Ensure compliance with health and safety regulations while working on-site.
Requirements
- NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance then this could be the role for you.
- Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on machinery or equivalent
- Portfolio of certification/achievements required
- Full UK driving licence required.
Attributes:
- Teamwork, ability to work confidently within a group and on your own.
- Drive and determination to get things done, make things happen and continually looking for better ways of doing things.
- Analysing and investigating, ability to gather information systematically to establish facts for problem solving
- Flexibility, ability to adapt successfully to changing situations and environments
- Ability to act on own initiative, and be proactive in finding solutions
- Logical and timely approach to the completion of paperwork.
This vacancy is being advertised by Rachel Hill Resourcing who are acting as an employment agency / business
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job!.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Sick pay
Schedule:
- Monday to Friday
