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A global packaging company are looking for a customer & supplier Quality Lead to drive quality excellence, continuous improvement and managing quality standards within a manufacturing environment.Â
Salary £40,000 to £46,000 plus BenefitsÂ
Monday to Friday -Office hours.Â
What You Will Do:
- Lead a team of two Quality Coordinators and form part of a wider team of five to handle customer complaints and maintain strong customer relationships.
- Collaborate with suppliers, ensuring mutual commitment and addressing challenges while understanding specifications and expectations.
- Deliver on customer quality commitments and drive improvements in quality feedback and defect reduction.
- Demonstrate and lead problem-solving efforts using proven root cause investigation methods.
- Maintain oversight of site KPIs, such as cost of quality, blocked stock, and customer satisfaction, ensuring efficient and effective processes.
- Support change management initiatives, including equipment approvals and operational changes, while ensuring alignment with global standards.
What You Will Bring:
- Proven experience in quality disciplines within an operational environment, ideally in high-volume manufacturing.
- Strong knowledge of Quality Management Systems (QMS) requirements, international standards, and quality tools and techniques.
- Relevant qualifications, such as a HND or equivalent, with additional certifications in areas like Six Sigma, auditing, or change management being advantageous.
- Demonstrated ability to work collaboratively and cross-functionally, applying structured approaches to problem-solving and corrective action methods.
- Proficiency in Microsoft Office applications, particularly Excel, and excellent communication skills in English.
This company is a global leader in packaging solutions, producing innovative solutions for customers worldwide. By joining as a Quality Lead, you'll play a pivotal role in ensuring customer satisfaction through operational excellence and continuous improvement. You'll have the opportunity to contribute to a culture of innovation and collaboration, while driving meaningful change and delivering exceptional results.
Location:
This role is based north of Dunstable, offering the chance to work in a dynamic and globally connected environment.
Interested?:
If you're ready to step into a leadership role that challenges and inspires, apply now to become the next Quality Lead. Don't miss the chance to make a real impact and advance your career in a company that values innovation and excellence.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
