Compliance and Sentinel Administrator
Full training will be provided by our Compliance Coordinator to train the successful candidate to be able to deal with our full registration process, training, compliance, rail sentinel competency management, taking calls, registering candidates, booking hotels, negotiating prices, booking and confirming courses, checking and saving documents and more.
Duties
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Provide administrative and coordination support to the compliance function of Dynamic Group.
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To have ownership of the compliance and sentinel administration processes (candidates qualification, referencing, training management, sub-sponsorship requests, etc).
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To manage and continuously update compliance and sentinel records to ensure that materials, policy documents and procedures are current.
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To update the Skillo and Sentinel databases to ensure all the internal data is accurate and up to date.
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To ensure compliance with all the required standards is in place.
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Undertake client feedback and to provide excellent customer service.
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To review and improve existing procedures, forms, systems, etc.
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General administrative duties›
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Compliance to the ISO document control and business development processes
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Training and booking courses - You must always look to get more than one option for training and the costs associated with booking any course. You are also expected to always negotiate with any training provider to get the lowest and best price for Dynamic Group.
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Covering for the Rail Resourcer’s duties which comprise short-term holiday cover or unpredicted absence such as sickness. It can also include short-term covering due to a failure to recruit or a delay to a new or additional Rail Resourcer starting their position.
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Rail On Call Duties which rotate weekly as per the On Call roster. On Call duties require you to pick up the phone when it rings any time day or night from Friday 1700 through to the following Friday 1659 and includes all midweek days and nights.
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Book accommodation
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Other ad-hoc duties may be required.
Knowledge, Skills & Experience:
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Computer literate and advanced in the use of GSuite software.
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Confident, with the ability to make suggestions on how to improve processes and ways of working.
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Excellent telephone manner.
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Adaptable, flexible with a 'can do' attitude and highly organised.
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Attention to detail.
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Strong communication skills both written and verbal.
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Excellent writing and editing skills.
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Team orientated.
Behaviours:
Good communication skills
A complete finisher
Self starter able to work on own initiative
Respect for others
Encourages and fosters teamwork
Structured
Flexible and adaptable
Gently assertive
Benefits of working with us
A competitive salary and benefits package.
Career development opportunities.
The chance to be part of a rapidly growing business.
International and diverse work atmosphere.
A knowledgeable, high-achieving, experienced and fun team.
Free gym membership.
Office amenities, team lunches, ping pong table, darts, books and reading space, video games, etc.
Working hours 8 am - 5 pm, Monday to Friday with 1-hour lunch break.
If you are interested in joining our Dynamic Group London team, please send your CV and a written statement explaining why the role interests you and how you meet the role and person specifications.
We're an equal opportunity and a disability confident employer. All applicants will be considered for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, veteran or disability status.