Order Processor

Letchworth
£12.82 per hour
Office-based | Full-time
Starting May 2026

We’re working with a friendly, growing business in Letchworth who are looking to add an Order Processor to their close-knit office team of four on a 12-month maternity cover contract, starting in May.

This is a great opportunity for someone who’s confident on the phone, enjoys variety in their day, and wants to build new skills in a supportive, informal environment.

You’ll play a key part in the day-to-day running of the business, handling customer orders and communicating with clients over the phone.

Key responsibilities include:

• Handling both inbound and outbound calls

• Processing customer orders accurately and efficiently

• Building rapport with customers and delivering excellent customer service

• Supporting with elements of sales (full training provided)

• Learning and following new processes as the business grows

• Comfortable and confident speaking on the phone

• Happy making and receiving calls

• Willing to listen, learn and pick up new processes

• A bubbly, personable personality, with the ability to knuckle down and stay focused when required

• Organised, proactive and reliable

No previous sales experience is required — training will be provided.

• Small, friendly office (4 people + you)

• Informal, relaxed vibe with a strong work ethic

• Supportive team who value personality and teamwork
   

If you are interested in this role, please apply below with your most recent CV.

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.