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Customer Service Coordinator

Adecco
Posted 8 days ago, valid for 2 days
Location

Leyland, Lancashire PR267AD, England

Salary

£32,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • The Customer Service Coordinator position is based at the Leyland Service Centre and offers a permanent contract with a salary of £32,000 per annum.
  • Candidates should have experience in Customer Service and familiarity with the SAP system, along with strong communication skills and IT literacy.
  • The role involves day-to-day communication with customers, ensuring their satisfaction, and maintaining accurate records using modern technology.
  • Benefits include a competitive salary, a 39.5 hour workweek with hybrid working options, an annual 10% bonus, and 25 days of annual leave.
  • Our client is a leading logistics and transportation organization that values inclusivity and is committed to supporting employees in their career journeys.

Job Title: Customer Service Coordinator

Location: Leyland Service Centre

Contract Details: Permanent

Salary: £32,000 per annum

About Our Client:Our client is a leading organisation in the logistics and transportation sector, dedicated to providing exceptional service and fostering a dynamic, inclusive work environment. They value who you are and are excited to support you in your career journey.

Benefits & Perks:

Competitive salary based on experience39.5 hour workweek, with hybrid working optionsAnnual 10% bonus25 days of annual leaveCompany pension schemeHealth insuranceCasual FridaysBuddy support system and company laptop

Responsibilities:As a Customer Service Coordinator, you will be the face of our client, working closely with their Customer Service Team. Your role will include:

Day-to-day communication with customersEnsuring customer satisfaction and addressing inquiriesMaintaining accurate records using the latest technologyCollaborating with internal teams to meet customer needs

Essential (Knowledge, skills, qualifications, experience):

Experience in Customer Service or familiarity with the SAP systemIT literacy and ability to use technology effectivelyStrong communication skills to liaise with customers and colleaguesAbility to work both independently and collaborativelyHigh level of accuracy and attention to detailPositive, can-do attitude with flexibility to adapt

Desirable (Knowledge, skills, qualifications, experience):

NVQ Level 3 (or equivalent) qualification is preferred but not essentialExperience in a similar role within the logistics or transportation industry

Technologies:

Proficiency in Microsoft Office SuiteFamiliarity with customer relationship management (CRM) softwareExperience with SAP systems

How to apply:If you are ready to take on this exciting opportunity as a Customer Service Coordinator and join a vibrant team, please apply to this advert. Our client is eager to hear from enthusiastic candidates who share their commitment to excellence and teamwork. Apply today and embark on a fulfilling career journey!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.