Job Title: Customer Service Coordinator
Location: Leyland Service Centre
Contract Details: Permanent
Salary: £32,000 per annum
About Our Client:Our client is a leading organisation in the logistics and transportation sector, dedicated to providing exceptional service and fostering a dynamic, inclusive work environment. They value who you are and are excited to support you in your career journey.
Benefits & Perks:
Competitive salary based on experience39.5 hour workweek, with hybrid working optionsAnnual 10% bonus25 days of annual leaveCompany pension schemeHealth insuranceCasual FridaysBuddy support system and company laptop
Responsibilities:As a Customer Service Coordinator, you will be the face of our client, working closely with their Customer Service Team. Your role will include:
Day-to-day communication with customersEnsuring customer satisfaction and addressing inquiriesMaintaining accurate records using the latest technologyCollaborating with internal teams to meet customer needs
Essential (Knowledge, skills, qualifications, experience):
Experience in Customer Service or familiarity with the SAP systemIT literacy and ability to use technology effectivelyStrong communication skills to liaise with customers and colleaguesAbility to work both independently and collaborativelyHigh level of accuracy and attention to detailPositive, can-do attitude with flexibility to adapt
Desirable (Knowledge, skills, qualifications, experience):
NVQ Level 3 (or equivalent) qualification is preferred but not essentialExperience in a similar role within the logistics or transportation industry
Technologies:
Proficiency in Microsoft Office SuiteFamiliarity with customer relationship management (CRM) softwareExperience with SAP systems
How to apply:If you are ready to take on this exciting opportunity as a Customer Service Coordinator and join a vibrant team, please apply to this advert. Our client is eager to hear from enthusiastic candidates who share their commitment to excellence and teamwork. Apply today and embark on a fulfilling career journey!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.