Senior Support Worker - Children's Services

We are recruiting on behalf of our client for an experienced Senior Support Worker to join a well-established children’s residential home supporting young people with Emotional and Behavioural Difficulties (EBD).

This is an excellent opportunity for a caring, motivated, and resilient individual to take on a senior role within a supportive and progressive environment. You will play a key part in leading shifts, mentoring staff, and ensuring that each young person receives high-quality, consistent, and person-centred care.

Key Responsibilities

• Provide day-to-day care and emotional support to children and young people with EBD in line with their individual care plans.

• Act as a positive role model and build trusting, therapeutic relationships with young people.

• Lead shifts effectively, ensuring smooth communication and high standards of care across the team.

• Support and mentor junior staff, promoting good practice and professional development.

• Contribute to the development and implementation of care and behaviour management plans.

• Encourage young people to develop independence, social skills, and confidence through positive engagement and structured routines.

• Maintain accurate, up-to-date records and reports in line with Ofsted and safeguarding requirements.

• Participate in staff meetings, supervision, and ongoing training to ensure continued professional growth.

• Support young people in accessing education, health services, and leisure activities.

• Respond appropriately to challenging behaviour, using de-escalation and behaviour management techniques.

• Ensure safeguarding and child protection principles are followed at all times.

Requirements

Essential:

• NVQ/QCF Level 3 in Children & Young People’s Workforce (or equivalent qualification).

• Minimum of 2 years’ experience working within a residential childcare setting, specifically with young people presenting with EBD.

• Strong understanding of safeguarding, child protection, and behaviour management strategies.

• Ability to lead, motivate, and support a team effectively.

• Excellent communication, empathy, and organisational skills.

• Flexibility to work a rota including evenings, weekends, and sleep-ins.

• Full UK driving licence.

Desirable:

• NVQ Level 4/5 or willingness to work towards it.

• Experience with PMVA or other de-escalation training.

• First Aid and Medication Administration training.

What’s on Offer

• Competitive salary and sleep-in payments.

• Ongoing training and career development opportunities.

• Supportive and friendly working environment.

• Opportunities for progression within a growing organisation.