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Team Leader - Legal Services (Landlord & Tenant Law Focus)Location: Lincoln (with potential hybrid working post-probation)Salary: Competitive + BenefitsOverview:This pivotal role involves leading and motivating a team of legal professionals to ensure they deliver exceptional service to clients. The ideal candidate will have a proven background in managing teams within a regulated environment, ideally in a private practice setting. Expertise in Landlord and Tenant Law is highly desirable.Key Responsibilities:
- Leadership & Management: Oversee a team of Legal Support Assistants, Paralegals, and Senior Paralegals. Foster motivation, support development, and ensure adherence to HR processes.
- Operational Support: Work with the Head of Department on regulatory renewals, manage resources such as stock and stationery, and oversee team facilities.
- Client Relationships: Act as a key contact for the team, manage escalated client complaints, and build strong commercial relationships.
- Brand & Marketing: Represent the firm at conferences and events, and contribute to business development and brand visibility.
- Case Management: Ensure high standards in case handling, monitor central diaries, and promote best practices in legal service delivery.
- Compliance: Support the maintenance of legal and regulatory compliance standards.
Requirements:
- Minimum 12 months in a team leadership role (3+ years preferred).
- Experience in a regulated professional services environment (legal sector ideal).
- Qualified Solicitor or Fellow of CILEX (preferred).
- Strong knowledge of Landlord and Tenant Law (advantageous).
- Exceptional communication, problem-solving, and organisational skills.
- Proven ability to manage and develop high-performing teams.
Benefits:
- 26 days holiday + UK bank holidays.
- Discretionary annual performance bonus.
- Clear pathway for professional growth and career advancement.
- CPD support, including in-house civil litigation training.
- Employee discounts across affiliated businesses.
- Access to an Employee Assistance Programme.
- Supportive, inclusive, and professional working culture.
Work Environment:This is an office-based role in Lincoln, with standard hours of 09:00 am - 05:30 pm, Monday to Friday. A hybrid working model may be available after a successful probation period.
