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Your role in a nutshell
The Body Shop is seeking an inspiring Managing Director UK to lead our largest market into its next chapter of growth and reinvention. Reporting to the Chief Commercial & Brand Officer, the MD will be responsible for driving the UK business with full accountability across retail, e-commerce, wholesale, and brand experience.
This is a pivotal role at an iconic British brand entering a new era — balancing respect for our unique legacy with bold reinvention to ensure relevance for today and tomorrow’s consumers.
Key Responsibilities
- Lead the UK market with full P&L accountability, delivering sustainable growth and profitability.
- Elevate brand equity in the UK through exceptional retail execution, digital acceleration, and best-in-class customer experience.
- Partner cross-functionally to land the global brand rejuvenation and bring to life The Body Shop’s new identity and purpose in the UK.
- Inspire and empower a team of passionate professionals, fostering a high-performance, inclusive, and purpose-driven culture.
- Map current distribution and design the UK 3-year channel growth plan, including retail opportunities, wholesale doors, e-tailers, and outlets.
- Engage and grow our UK loyal customer base, while defining a clear customer roadmap to recruit and convert new clients.
- Strengthen our omnichannel presence, from flagship stores to digital platforms, ensuring consistency across all customer touchpoints.
- Build strong external partnerships to amplify brand relevance and market impact.
The Ideal Candidate
- A seasoned commercial leader with proven experience in retail, beauty, consumer goods, or lifestyle brands.
- Demonstrated success in leading large, multi-channel organisations with full P&L responsibility.
- Strong strategic thinker with the ability to balance immediate commercial delivery and long-term brand building.
- A people-centric leader with a track record of building and motivating teams.
- Entrepreneurial spirit, agility, and passion for purpose-driven brands.
Why Join Us?
This is a unique opportunity to shape the future of one of the world’s most iconic British brands.
As The Body Shop approaches its 50th anniversary, you will play a defining role in driving growth, energising teams, and ensuring our pioneering values of sustainability, activism, and inclusivity remain at the heart of our success.
