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Hotel General Manager - Liverpool
Location: Liverpool Region
Salary: £Excellent with bonuses and benefits
James Webber Recruitment are recruiting a Hotel General Manager for a high-profile Merseyside hotel. We're seeking a visible, results-driven leader who can elevate guest experience, sharpen commercial performance, and inspire a high-performing team across Rooms, F&B, Meetings & Events, and Front Office.
The Opportunity
- Lead overall hotel operations and culture, delivering five-star service standards.
- Own the P&L, budgeting, forecasting, and KPI delivery (RevPAR, GOP, NPS).
- Drive sales mix, pricing, and channel strategy with Revenue & Sales teams.
- Champion F&B quality, M&E conversion, and brand standards.
- Ensure full H&S, compliance, and audit readiness.
- Recruit, coach, and develop HODs; build succession and engagement.
The Ideal Candidate
- Proven Hotel General Manager (or strong No.2 ready to step up) within branded or quality independent hotels.
- Track record improving guest satisfaction and profitability in city hotels.
- Strong commercial acumen, analytical mindset, and confident with data-led decisions.
- Hands-on, empathetic leader; excellent stakeholder and owner relations.
- Strong background across Rooms and F&B, with M&E exposure.
What's on Offer
- £70-85k base + performance bonus
- Autonomy to shape the operation and guest journey
- Career growth with a respected owner/operator
- Full benefits package
