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Operations Manager, multi outlet hotel with strong leisure business. £50,000 - £55,000 per annum. Established hotel with extensive refurbishment plans.
We are looking for an experienced and dynamic Hotel Operations Manager to join us and oversee the day to day operations. This is an exciting opportunity to join the Management Team and become instrumental in driving our product forward, using a creative mind, passionate approach and meticulous attention to detail to stay ahead of the curve.
This role will lead the delivery of service excellence through the development of our team, with continuous visibility to staff and guests alike.
Oversee the entire Food & Beverage, House Keeping, Front of House, and Head Chef for the resort, including the hotel restaurant, bar, spa and golf course dining.
Lead, manage, and mentor a team of F&B professionals, plus HODs as mentioned above to report to you, ensuring excellent service standards and seamless guest experiences.
Develop and implement innovative F&B strategies that align with the resorts brand, enhancing guest satisfaction and driving revenue.
Manage budgets, control costs, and maximize profitability while maintaining the highest standards of food and beverage quality.
Collaborate with the Executive Chef, Hotel Management, and Marketing team to manage special events, and promotions.
Ensure compliance with food safety and health and safety regulations.
Develop and maintain strong relationships with suppliers.
Maintain and elevate the resorts F&B reputation through consistent guest feedback and proactive problem-solving.
Key Requirements:
Lead, manage, and mentor a team of F&B professionals, plus HODs as mentioned above to report to you, ensuring excellent service standards and seamless guest experiences.
Develop and implement innovative F&B strategies that align with the resorts brand, enhancing guest satisfaction and driving revenue.
Manage budgets, control costs, and maximize profitability while maintaining the highest standards of food and beverage quality.
Collaborate with the Executive Chef, Hotel Management, and Marketing team to manage special events, and promotions.
Ensure compliance with food safety and health and safety regulations.
Develop and maintain strong relationships with suppliers.
Maintain and elevate the resorts F&B reputation through consistent guest feedback and proactive problem-solving.
Key Requirements:
Proven experience as a Director of Food & Beverage or in a senior F&B management role, ideally within a quality resort, hotel, or similar high-end environment.
Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
Exceptional financial acumen with experience in budgeting, cost control, and revenue generation.
A passion for hospitality with a focus on exceeding guest expectations.
Excellent communication, interpersonal, and problem-solving abilities.
In-depth knowledge of current F&B trends, sustainability practices, and high-end service delivery.
Strong organisational and time management skills, with the ability to handle multiple priorities effectively.
A background in managing F&B operations in venues with diverse offerings (restaurant, bar, spa, golf course, etc.) is highly preferred.
Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
Exceptional financial acumen with experience in budgeting, cost control, and revenue generation.
A passion for hospitality with a focus on exceeding guest expectations.
Excellent communication, interpersonal, and problem-solving abilities.
In-depth knowledge of current F&B trends, sustainability practices, and high-end service delivery.
Strong organisational and time management skills, with the ability to handle multiple priorities effectively.
A background in managing F&B operations in venues with diverse offerings (restaurant, bar, spa, golf course, etc.) is highly preferred.
