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We are currently seeking an experienced Lettings Administrator to join our dynamic and growing property team. The successful candidate will play a crucial role in supporting the lettings and property management functions, helping to ensure smooth operations and excellent service to tenants and landlords alike.
Key Responsibilities:- - Provide comprehensive administrative support to the lettings and property management team
- - Advertise new lettings across various online platforms and company website
- - Manage tenancy applications, referencing, and preparation of tenancy agreements
- - Coordinate viewings and liaise with potential tenants
- - Maintain accurate and up-to-date records on all properties, tenants, and landlords
- - Assist with property inspections, inventory management, and maintenance coordination
- - Ensure compliance with legal and regulatory requirements within the lettings process
- - Handle email and telephone enquiries in a professional and timely manner
- - Work independently and manage your workload effectively, using your own initiative
- - Support rent collection and arrears management administration where required
- - Minimum of 1 year’s experience in lettings and/or property management
- - Strong administrative skills with high attention to detail
- - PC literate - proficient with Microsoft Office Suite and lettings software (e.g. Alto, Reapit, or similar)
- - Ability to work on your own initiative and as part of a team
- - Excellent organisational and time-management skills
- - Strong written and verbal communication skills
- - A proactive and professional approach to customer service
- - Knowledge of tenancy legislation and lettings procedures
- - Experience working in a fast-paced property or estate agency environment
