ICT Officer

Prestigious opportunity with a leading local authority organisation for an ICT Officer. Following a period of significant investment and technology transformation, we are inviting you to join our success story, based in our Liverpool office one day a week!

As our ICT Officer, you will be responsible for:-

• Implementing the successful delivery of the Information Communication Technology Strategy
• Ensuring the relationship between the Authority and ICT Managed Services provider is maintained and service provided in line with the contract
• Ensuring ICT infrastructure continues to support the Authority's needs, drive continuous improvement and advise on the most suitable ICT services and software solutions
• Enabling ICT business continuity planning and disaster recovery
• Liaising with the Authority's service provider in the identification and mitigation of any technological risks, ensuring privacy and security regulatory compliance.
• Identifying opportunities to use digital tools and AI to streamline processes and increase efficiency
• Procuring the renewal of the Authority's hardware and software

If you possess a combination of some of the following skills, then LETS TALK!

• Experience building and maintaining client/contractor relationships, with demonstrated success in delivery of ICT strategies and overseeing service provision contracts.
• In-depth knowledge of Microsoft 365 and Microsoft Azure, with experience of document/record retention systems.
• Previous experience working alongside an MSP.
• Microsoft Excel skills, with experience in data cleansing is advantageous but not essential.
• Awareness/understanding of emerging technologies and deployment of digital tools to achieve efficiencies across an organisation.
• Familiar with Cyber Essential Plus accreditation and of liaising between client and contractor through a business continuity event or cyber-attack.
• Ability to read and understand complex payment mechanisms and produce verification measures.
• Proven track record for identifying and documenting information flows and business processes.

In return, you will be rewarded with:Hybrid-remote working, contribution to the Local Government Pension Scheme via Merseyside Pension Fund and 27 holidays, plus 8 Bank Holidays per annum.

What you need to do now


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