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JOB PURPOSE
To assist the Senior Payments & Billing Officer on a day to day basis, with the overall management of the Payments & Billing team, and to undertake a range of operational transactional tasks and responsibilities.
MAIN DUTIES
1.To support the Senior Payments & Billing Officer in the management, organisation and co-ordination of the Payments & Billing team, includingprioritising and allocating work and delegating tasks.
2.To assist in the regular supervision of staff up to and including those at Grade D, ensuing that Council policies and procedures are followed.
3.To ensure that all financial transactions are undertaken effectively and within agreed timescales, and where there is an accrual of debt that these are regularly monitored and appropriate action is instigated.
4.To ensure that all budget records are properly kept, financial transactions carried out where necessary and reports prepared and maintained.
5.To attend meetings, as necessary, to represent the Payments & Billing team or authority, as appropriate.
6.Put people at the heart of what you do and be responsive, ensure that staff maintain a customer focus with a pursuit of excellence.
7.Maintain and develop partnerships within and outside of the Authority. Work corporately as well as collaboratively with a wide range of departments, communities, partners and other agencies, building relationships that foster trust and have collective integrity and responsibility for service delivery and outcomes.
8.To participate in the recruitment, selection and appointment of staff as appropriate.
9.To identify the training needs of staff and others included in the work of the Payments & Billing team and to be involved appropriately in any training and development activities as required.
10.To prepare and present, as necessary, reports, statistical data and other such information as is required from time to time or in accordance with predetermined time scales.
Relevant Education/Training
Relevant Academic and/or Professional Qualification or equivalent experience/skills.
Experience
Experience of supervising, supporting, motivating and developing staff.
Experience of dealing with financial records and systems, manual and computerized.
Experience of compiling budgetary information for reports and statistics.
Using IT applications and systems and contributing to their development.
Working effectively and in partnership with a wide range of communities, partners and other agencies.
Delivering customer focused services.
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