- Maintain and develop the Quality Management System in line with ISO9001 requirements
- Engage in new product introduction activities
- Ensure compliance to customer specifications
- Manage and resolve customer, supplier, and internal non-conformances.
- Conduct process and product audits periodically.
- Identify and act upon opportunities for improvement
- Generate process related documentation including work instructions, quality alerts, PFMEA's, control plans etc.
- Support with production trials
- Develop and report on COPQ (Cost of Poor Quality) within business.
- Oversee customer and internally driven engineering changes.
- Supervise and lead a team of 3 shift QC personnel.
- Must have a solid working history within a similar role.
- Excellent customer-facing experience.
- Working knowledge of core quality tools including FMEA, APQP, SPC, MSA & PPAP
- An ability to read and interpret technical drawings
- Understanding of problem-solving tools
- Operation of a CMM / Faro arm
- Some supervisory experience
- Ability / experience with Polyworks
- Knowledge of IMDS