Back to searchIT Support Analyst
Hyper Recruitment Solutions LTD
Posted 16 hours ago, valid for a month
Liverpool, Merseyside L2 2DP, England
£24,000 - £27,000 per annum
Full Time
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Sonic Summary
- Our client is seeking an IT Support Analyst to join a leading pharmaceutical company in Liverpool.
- The role involves providing support to users of IT Business Services and managing service deployment.
- Candidates should have a degree in an IT-related field or equivalent experience, along with proven industry experience in desktop support and Microsoft 365.
- The position requires practical knowledge of IT hardware and software installation and management, with a focus on improving existing IT systems.
- The salary for this role is competitive, and applicants should ideally have experience in IT support roles.
Our client is currently looking for an IT Support Analyst to join a leading pharmaceutical company based in Liverpool. As the IT Support Analyst, you will be responsible for providing support to users of all IT Business Services and assisting in the deployment and management of these services.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the IT Support Analyst will be varied; however, the key duties and responsibilities are as follows:
1. Provide support to all users of the IT Business Services.
2. Log and resolve incidents, service requests, problems, and changes through to a satisfactory resolution.
3. Administer IT Business Services in line with company policy and procedure.
4. Suggest and implement improvements in existing IT systems and procedures.
ROLE REQUIREMENTS:
To be successful in your application to this exciting role as the IT Support Analyst, we are looking to identify the following on your profile and past history:
1. Degree in an IT related field (or equivalent experience.)
2. Proven industry experience in desktop support and Microsoft 365.
3. A working knowledge and practical experience with IT hardware and software installation and management.
Key Words:
IT Support Analyst / IT Service Desk / Desktop Support / Microsoft 365 / IT Business Services / Technical Support / ITIL Foundation / IT Systems / User Support / IT Hardware / IT Software
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the Life Science sectors, combining recruitment expertise with scientific knowledge to help you advance your career.
