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Adele Carr Recruitment is delighted to be recruiting on behalf of a successful and growing organisation for an experienced PTP Process Manager.
You will oversee end-to-end PTP operations, resolve issues efficiently, and provide expert guidance to a team of Process Associates and Specialists.
Key Responsibilities
- Lead the PTP team within the Shared Service Centre, driving a high-performance culture and ensuring efficient workflow.
- Identify operational challenges and resolve issues quickly to minimise process disruption.
- Coach, mentor and support Process Associates and Specialists, enhancing capability and confidence.
- Oversee all transactional PTP activities, allocating tasks and ensuring SLAs and KPIs are consistently achieved.
- Ensure all PTP processes comply with internal controls, policies, and standard operating procedures.
- Track, analyse and report on key performance metrics to drive continuous improvement.
Experience & Skills
- Minimum 5 years' experience within a shared service centre or finance function.
- Strong understanding of end-to-end AP processes including vendor master data, purchase order processing, expense management and supplier payments.
- Demonstrated experience leading and coaching teams in a shared service or high-volume finance environment.
- Strong analytical and problem-solving skills with the ability to deliver high-quality operational solutions.
- Excellent communication and interpersonal skills with confidence in stakeholder management.
- Advanced skills in MS Excel, Outlook and Word. Experience with Dynamics 365 Business Central is desirable but not essential.
- Ability to work on site in Liverpool 4 days per week, with occasional travel to other UK sites as required.
Employee Benefits
Financial & Core Benefits
- Contributory pension scheme
- Life assurance cover
- Generous annual leave allowance (increasing with service)
- Enhanced maternity, paternity and family-friendly policiies
- Access to an employee benefits and discounts hub
- Cycle-to-Work scheme
- Salary sacrifice schemes (e.g., technology or home purchase options, where available)
- Opportunities for learning, development and internal progression
If you are interested in this role please send your CV
